Shipping Options in NRO

Table Lookup: Shipping rates are determined by a user-defined table of shipping rates. Shipping rates may be based on item quantity, item price, total order amount, or total order weight.
Third-Party Rates: NRO uses the origin, destination, and weight to look up published shipping rates from UPS, FedEx, or USPS.
Free Shipping: NRO will not charge shipping on any order.

Setting up shipping in NRO requires configuration in three areas.

Counterpoint: Associate Counterpoint's ship-via codes with NRO's shipping methods using Setup / Ecommerce / Control.
NRO: Setup shipping option in NRO.
NRO: Edit the content of your shipping policy page in your storefront.

Enter the ship-via code that corresponds to each shipping method that you want to use for online orders. You don’t need to enter a ship-via code for shipping methods that you will not use in your online store.

To establish the "Ship From" information that will be used by the carriers to calculate shipping amounts, enter the appropriate data into all of the available

The Options panel setting configures your store to allow multiple shipping addresses.

Shipping will be calculated for each different shipping address.

* The package weight is based on the total weight of all items being shipped. Each item’s weight is indicated in the Weight field in Counterpoint on the Other tab of Inventory / Items.

Configuring table rates, requires you to first set options at the global level and then at the store level. In NRO, "global level" means making changes that affect the overall management of your online presence.

"Store level" indicates which of your sites is being configured.

First, through the NRO Admin Panel, make global changes by accessing the Table Rates panel.

Once you have your global settings completed on the Table Lookup tab, you will need to switch to store level settings to actually define your table lookup values for your NRO store.

At the very top left hand side of your admin panel, just below your main menu options, you will a drop down menu labeled Current Configuration Scope. By default, the global settings are listed as Default Config. To switch to your store level settings, click the drop-down menu and click on your main store (Main Website).

NRO Current Config Scope

Once selected, the tables rates tab will change to show your global settings, as well as a few new options.

The first enabled feature is the Export feature, which will export a template that you can use to help you build the table look-ups in a CSV

(comma separated) file. The second is the Import feature which allows you to import a completed template. The templates will vary based on your table rate Condition that was set in your Default Config.

NRO Table Rates Config 2

Weight vs. Destination - This condition sets the shipping price based on weight and shipping location.

Below is an example of what a filled in template for Weight Vs. Destination looks like.

NRO Table Weight Template

In the first column we have identified the country destination. This column is required even if you only ship to locations in the US. If you list a star (*) for every other location field, NRO will understand that these table rates will apply to all locations.

The second column is to identify the region or state code. By entering a code here, you will indicate to NRO that you would like to specify a different rate to this location. This is especially helpful you ares hipping to states like Alaska or Hawaii where the overall cost of shipping would cost more than shipping to locations in the lower 48 states.

The third column will allow you to drill down even deeper by identifying individual ZIP or postal codes that may requires added costs for shipping.

The fourth column allows you to identify your weight limits for each shipping price.

The final column allows you to identify the cost to ship the range of weight listed in the fourth column.

You can see we have identified three different weight classes to the template.. Everything from 0 to 24.99 lbs / kgs, depending on your weight

settings in your store., will cost $5. Everything 25 to 49.99 lbs / kgs will cost $10, and so on.

Price vs. Destination - This condition sets the shipping price based on the sub-total of the order.

NRO Table Price Template

# of Items vs. Destination - This condition sets the shipping price based on the number of items in the order.

NRO Table Item Template

In order to use third-party shipping rates, you must create a shipping method in CounterPoint (on the Ship-via tab of Setup/ Ecommerce / Control) for

each corresponding online shipping method you support. Additionally, you must assign a weight to each item in CounterPoint.

Third-party rates are based on the item weight defined for each item in the Weight field on the Other tab of Inventory/ Items.

If you have established special contract rates with UPS or FedEx, you can configure NRO to work with your own rates instead of the default rates.

Using third party rates is as simple as slecting the the third party from your shipping methods, and changing the Enabled for Check out option to Yes .

To configure NRO to work with your UPS contract rates,select System / Configuration / Sales / Shipping Methods, then select the service you would like to modify.

Before you can configure NRO to work with your UPS contract rates, you must

UPS Account Information	Description
UPS AccessLicense #	The access key provided by UPS that allows NRO to access your UPS contract rates. Learn how to obtain your access key below.
UPS User ID	The login ID associated with your My UPS account. If you have not yet signed up for a My UPS account, visit the UPS website: https://www.ups.com/one-to-one/register .
UPS Password	The password you created when you set up your MyUPS account.

NRO: System / Configuration / Sales / Shipping Methods

If you have already established a FedEx account, you can configure NRO to work with your negotiated FedEx rates.

To configure NRO to work with your FedEx account, select System / Configuration / Sales / Shipping Methods and enter your FedEx account informationon the FedEx tab:

FedEx Account Information	Description
Account ID #	The account number provided by FedEx when you created your FedEx.com account.
Key #	The authentication key provided by FedEx that allows NRO to access your FedEx shipping rates. Learn more about obtaining your authentication key in the following section.
Meter Number	The meter number provided by FedEx. Learn more about obtaining a valid meter number in the following section.
Password	The production password generated by FedEx that’s used for accessing your rates. This is NOT the same password used to log into your FedEx account. Learn more about obtaining your password in the following section.

You must also register for a FedEx Web Services Account. When you register for the FedEx Web Services Account, you must provide the account number from your FedEx.com account.

Configuring USPS

System > Configuration > Sales > Shipping Methods > USPS

The United States Postal Service is the independent postal service of United States government, offering domestic and international shipping services by land and air. This article provides step-by-step instructions for setting up the USPS shipping method.

For field descriptions, see Configuration: Shipping Methods - USPS

Step 1: Open a Shipping Account

Open a USPS Web Tools account. After you complete the registration process, you will receive your User ID and a URL to the USPS test server.
You can skip the testing phase, and contact their Internet Customer Care Center to request immediate activation to the production server. The ICCC will validate your store, and send you the URL to the production server.

To learn more about USPS Web Tools, see their Ecommerce API Technical Guides .

Step 2: Configure Your Store

From the Admin panel, select System > Configuration .
In the Configuration panel on the left, under Sales, click Shipping Methods .
Click to expand the USPS section. Then, do the following:

Set Enabled to Yes .
The Gateway URL is needed to access USPS shipping rates. The field is preset by default, and normally does not need to be changed.
Enter a Title for this shipping method that will appear during checkout.
Enter the User ID for your USPS account.
Set Container to the type of packaging usually used to ship products ordered for your store.
Special note: Despite the several options, USPS only will work, if you choose the Variable Container type.
Options include:

Variable
Flat-Rate Box
Flat-Rate Envelope
Rectangular
Non-Rectangular

In the Size list, select the option that describes the typical package shipped from your store:

Regular
Large
Oversize

Set Machinable to one of the following:

Yes: If your typical package can be processed by a machine.
No: If your typical package must be processed manually.

Enter the Maximum Package Weight that you will ship by USPS. By default, this field is set to 70. You can leave the value as it is unless you have special arrangements with USPS.

Note: Consult your shipping carrier for maximum supported shipping weight.

In the Calculate Handling Fee list, select one of the following methods:

Fixed Fee
Percent

The handling fee is an additional charge that is added to the shipping cost. It is optional and not shown to the customer.

In the Handling Applied list, select one of the following methods:

Per Order
Per Package

In the Handling Fee field, enter the handling fee value either a fixed amount or percentage depending on which you selected in Calculate Handling Fee field.
In the Allowed Methods list, select each USPS offered to your customers. The methods will appear under USPS during checkout. (Hold the Ctrl key down to select multiple options).
Set the Free Method list to the method you want to use for free shipping. You may also select None .
Set the Free Shipping with Minimum Order Amount to one of the following:

Enable: To provide free shipping for orders that meet the minimum monetary amount specified.
Then, in the field below, enter the Minimum Order Amount for Free Shipping.
Disable: To not provide free shipping based on a minimum order amount.

The Displayed Error Message text box is preset with a default message. You can either leave this message or you can type the message you want your customers to see if USPS shipping becomes unavailable.
Set Ship to Applicable Countries to one of the following:

All Allowed Countries
Specific Countries

If applicable, set Ship to Specific Countries to each country where your customers are allowed to ship by USPS. (Hold the Ctrl key down to select multiple options).

Set Show Method if Not Applicable to one of the following:

Yes: To list all USPS shipping methods to customers, regardless of their availability.
No: To list only the methods which are currently available.

Set Debug to Yes to create a log file with the details of all USPS activity relatted to your store.
In the Sort Order field, enter a numeric value to determine the order in which USPS shipping method appears in the list with other shipping methods during checkout. The highest value is 0, which will put it at the top of the list.

When complete, click the Save Config button to save your settings.

You will receive an email within 24 hours containing your unique Web Tools User ID and instructions for next steps. Once you receive your User ID, you can begin your Web Tools API integration.

Please note that additional permission is required for Address Information APIs. If you wish to use these tools, please register your Web Tools User ID at: https://www.usps.com/business/webtools-address-information.htm .

The Address Standardization, City/State Lookup, and ZIP Code Lookup APIs are only available with special permission and upon program office review to ensure they are used in conjunction with U.S. Postal Service package shipments only. You can apply online, here: https://secure.shippingapis.com/registration/ .

If you do not receive your email within 24 hours of registration, please contact our Internet Customer Care Center at uspstechsupport@ncrretailonline.com .

Verifying Your Zip Code in NRO

NRO: System / Configuration /Sales / Shipping Settings

The zip code stored in NRO is used as the shipper’s zipcode when calculating shipping rates. If your zip code in NRO does not match the zip code defined in your FedEx or UPS account, you may receive different rates than expected.

If necessary, you can update your zip code in NRO under System / Configuration / Sales / Shipping Settings.