Broken image slide in slideshow

Summary:

When adding a new slideshow image the slide image appears broken in the NRO Admin Panel and does not appear in the slideshow on the storefront.

This issue is caused by the presence of spaces or special characters in the image name.

Solution:

Edit the image name and remove any special characters or spaces and and save it again.

Once the image name has been corrected, recreate the slide under CMS / Home Page Slideshow and it will then appear correctly in the Admin Panel and will show up in the slideshow on the storefront.

Article ID: 582
Created On: Fri, Aug 7, 2015 at 3:17 PM
Last Updated On: Fri, Aug 7, 2015 at 3:19 PM

Online URL: http://help.ncrretailonline.com/article/broken-image-slide-in-slideshow.html