Increase Order Total

Summary:

To explain what happens to a transaction/order in SecurePay that is adjusted in such a way as to increase the original amount charged to a customer.

Solution:

When an order is edited in NCR Counterpoint and the order total is increased, upon release and completion of the order, the original preauth that was obtained will be completed and a new authorization will be obtained for the remaining balance of the order.

Article ID: 691
Created On: Tue, Aug 30, 2016 at 2:55 PM
Last Updated On: Wed, Sep 14, 2016 at 11:15 AM

Online URL: http://help.ncrretailonline.com/article/increase-order-total.html