Overview
Store Live
Previewing Your Storefront
Test Plan
Sample Test Plan
Before your online store is advertised on the web, you should browse through the storefront and place multiple test orders.
By thoroughly testing your storefront, you'll ensure that shipping rates, taxes, etc. are being calculated as you intended, and you will become more familiar with the ordering process should your customers have any questions once your online store is live.
When your store is initially created, its current status is
live
. While you are designing and testing your storefront, your store will be in
live
mode. Until you start advertising your store and/or move it to its proper domain, your store will be very difficult for anyone to find. You may turn on a demo store flag in your store if you wish at
System / Configuration / General section / Design / HTML Head / Display Demo Store Notice
. This will
not
switch the status of your store but will warn Shoppers that their orders, if placed, will not be processed.
From any web browser, you can type in your store's current web address to preview your storefront. You can navigate, shop, place orders, and fully test your store.
Modify the following sample test plan and thoroughly test your storefront before you advertise that your online store is open to the public.
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Test Area
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Pass
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Fail
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NRO Admin Panel
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NRO Admin user logins provide expected access privileges
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Store name, phone, and address displays as expected
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Store Favicon displays as expected (if applicable)
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Importing Data into NRO
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Item data imports successfully from Counterpoint
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Customer data imports successfully from Counterpoint
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Images import successfully
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Store Appearance
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Colors, fonts, graphics display as expected
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Template displays as expected
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Store logo links to the home page
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Home page displays as expected
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Category navigation displays/functions as expected
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Category descriptions display as expected
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Category images display as expected
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Items appear under proper categories
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Item layout displays as expected
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Item descriptions display as expected
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Item images display as expected
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Item prices display as expected
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Item quantities display as expected
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Specials page displays as expected
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New Items page displays as expected
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Featured items appear on home page, search page, shopping cart,
featured items page, etc. as expected
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Related items appear as designed
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Placing Orders
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Place and ship orders to multiple states and verify that shipping rates
and taxes are calculated as expected
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Place and ship international orders and verify that shipping rates and
taxes are calculated as expected
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Create several new customer accounts
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Place multiple orders for customers uploaded from Counterpoint
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If using multiple customer categories, place an order logged in as a
customer in each customer category
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Importing Orders into Counterpoint
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Import multiple types of orders (e.g., standard, international,
different tax locations, orders for different customer categories, etc.)
into Counterpoint
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Identify and solve import errors (e.g., ship-via errors, tax code
errors, etc.)
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Publishing Orders Back to NRO
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Process and publish orders that have shipped
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Process and publish orders that have not shipped yet
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Process and publish orders that contain backordered items
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Process and publish orders that were edited after being imported
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Process and publish orders that were split into multiple invoices
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Publish tracking numbers
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View and edit resulting order confirmation emails
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Tax Rate Lookup by ZIP Code (if you aren't using the Avatax feature, you may skip this section)
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Verify that tax rates are properly applied based on orders from
various ZIP codes
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Domain Name and SSL Certificate
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Verify that the address you chose during registration is showing up
for your store. If it is not, contact the Retail Hosted Apps team about the status
of your SSL Certificate.
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Configure ADT
Publishing ecommerce data is
the method of transferring items, orders and customers from Counterpoint
to NRO. ADT affords you the ability to schedule ecommerce imports and publishes every 30 minutes, which means you can "set
it and forget it." Your ADT tab is one that should be configured, just
before you go live. Use these articles to help you configure ADT:
Configuring Your ADT Publishing Codes
Configuring Automated Data Transfer in Counterpoint
Scheduling an Automated Data Transfer Task
When you are ready to advertise your online store, select
System / Configuration / General section / Design tab / HTML Head panel / Display Demo Store Notice
as
NO
and
Save Configuration
if you had previously turned this flag on. Notify support that you will be ready to move your store to it's regular domain, if applicable. Once this is done, you can start advertising the location of your store to the public.
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