Allowing Gift Messages and/or Order Notes with Orders

Article Number: 37 | Rating: Unrated | Last Updated: Fri, Aug 16, 2013 at 3:52 PM

Purpose:

To explain how to allow customers to include gift messages with the orders they place in your store.

Solution:

Browse to System (horizontal top menu) / Configuration.
Go to the Sales Section and then click on the Sales tab.
Expand the Gift Options panel.
Setting Allow Gift Messages on Order Level to Yes will allow your customers to send a gift message with an entire order. Setting Allow Gift Messages for Order Items to Yes will allow your customers to send separate gift messages for each item ordered.
Save your changes .

Special Note : Item level notes and gift messages will NOT import into Counterpoint. The order will have an order note stating that there special messages waiting on the order in NRO. These messages can be view by accessing the order in NRO by going to Sales > Orders .

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