Unable to enter value into Zip Code or Qty fields on Cart page

Article Number: 578 | Rating: Unrated | Last Updated: Wed, Feb 17, 2016 at 9:46 AM

Summary:

When obtaining a shipping quote or adjusting the Qty fields in the Cart, entered values are not shown. This is an issue affecting customers running the responsive theme. The values typed in are there they are just not visible.

Solution:

In certain browsers, this can be caused if the responsive theme is enabled for the site but the free responsive theme CSS file is not in place. You can find the free responsive theme CSS file and the instructions for putting it in place at this link .

If you have had any custom design work done and are experiencing this issue please use the code below to correct this. This code should be entered into the Miscellaneous Scripts field under System / Configuration / Design / HTML Head :

<style>

.col2-set .col-1 .form-list input.input-text, .cart-table td.td-qty input.input-text { padding: 4px; height: 28px; -moz-box-sizing: border-box; box-sizing: border-box; }

</style>