We have been analyzing the NCR Retail Online (NRO) business and our NCR Industry Solutions Board, an internal team that helps set strategy, has decided to set the NRO product to End of Life on March 31, 2018 . The CPOnline Product was also recently announced with an end of life date of September 30th, 2017 . The End of Life terms indicate that all current customers will need to be transitioned off their respective product and the servers turned off by 9/30/17 (CPO) & 3/31/18 (NRO) . Your NCR Counterpoint business partner has been notified of this decision in advance and has started taking steps to help you transition your eCommerce solution.

Next Steps

As of today, we are encouraging all customers to reach out to your current NCR Counterpoint Partner to begin the transition to a new eCommerce platform. Your partner will be your best resource in planning and transitioning to a new eCommerce solution.

NCR has worked with several partners to create options for your new eCommerce solution. Please refer to the below chart for information about these options. Your partner can provide you with further documentation about these solutions to assist you with the decision process. You can also view a list of FAQ’s about moving from NRO to one of the below options by clicking here .

We will be discussing this transition directly with the users that attend our Synergy User Conference at the end of June. We will be offering a presentation on eCommerce and we will have representatives at the exhibit booth to handle your questions. In the meantime, please reach out to your partner to help determine your next steps.

We appreciate your business and look forward to taking this next, innovative step together.

Recommended eCommerce Solutions

Solution Cost Platform Additional Notes
Commerce5
  • Upfront: Starts at $2500**
  • Monthly: Starts at $495.00 plus hosting
Magento Most tightly integrated with Counterpoint and offers the most advanced features
CP Magento
  • Upfront: Starts at $2,500**
  • Monthly: Starts at $200.00 including hosting
Magento Integrated with Counterpoint and offers features similar to NRO
CP Shop
  • Upfront: Starts at $999**
  • Monthly: Starts at $125.00 plus hosting
Woo Commerce Catalog, Inventory, and Orders are integrated with Counterpoint

Preserving SEO rankings in an NCR to WooCommerce migration

When NCR Retail Online is replaced with WooCommerce, the technical move is only one part of the project. Search visibility can decline if product URLs, category paths, metadata, internal links, or indexation signals change without a controlled transition plan. A store may look nearly identical to customers while search engines see thousands of unfamiliar pages. Learn more about What To Know Before Migrating From Ncr Retail Online To Woocommerce.

Preserving SEO rankings during an NCR to WooCommerce migration requires a detailed record of the existing site, careful URL mapping, and consistent post-launch monitoring. The objective is to help Google and other search engines understand that the new WooCommerce pages are the same business assets that previously earned authority and traffic.

A successful migration also protects revenue from organic search. Before development begins, review the likely workload and migration costs, including data preparation, redirect implementation, content review, testing, and several weeks of performance monitoring after launch.

Audit the existing NCR store

Begin with a complete crawl of the current ecommerce website. Export every indexable URL, including product pages, category pages, brand pages, blog posts, buying guides, image URLs, and important filters. Record each page’s title tag, meta description, canonical URL, heading structure, word count, organic sessions, ranking keywords, backlinks, and conversion value.

Analytics and Google Search Console data should supplement the crawl. Some pages may receive little traffic but still possess valuable external links or rank for long-tail searches. Pay particular attention to URLs that generate sales, assist conversions, or attract links from suppliers, publications, and local organizations.

The audit should also identify technical signals that need to be recreated in WooCommerce. Review XML sitemaps, robots.txt directives, structured data, pagination, hreflang settings if applicable, and any noindex rules. Save a copy of the current configuration before changes are made so the new site can be compared against a reliable baseline.

Create a precise URL migration map

The URL map is the central document for a safe ecommerce SEO migration. Match each valuable NCR URL to its most relevant WooCommerce destination. A product should generally redirect to the equivalent product page, while a discontinued item may need to point to a closely related replacement or a useful parent category.

Avoid sending large groups of unrelated URLs to the homepage. Search engines may treat irrelevant redirects as soft 404s, and customers will be confused when a link promising a specific product leads to a generic page. For example, a home furnishings category or product collection should retain a focused destination, such as a carefully rebuilt home decor catalog, rather than being redirected to the store root.

Document the old URL, new URL, redirect status, page type, target keyword, and implementation owner. Flag products with discontinued inventory, duplicate variants, seasonal pages, and legacy URLs containing tracking parameters. This spreadsheet becomes a quality-control tool for developers, merchandisers, and marketing staff throughout the launch.

Rebuild content and on-page signals

WooCommerce offers flexibility, but default templates can remove valuable content during migration. Recreate unique product descriptions, category introductions, buying guidance, specifications, FAQs, and editorial copy rather than relying on manufacturer text. Preserving useful content helps maintain relevance for established queries and gives new pages a stronger foundation.

Keep important page elements aligned with the former store wherever they still serve customers. Titles should describe the product or category clearly, meta descriptions should support click-through rates, and headings should reflect search intent. Update outdated information when necessary, but avoid changing every ranking signal at the same time without a clear reason.

Images require attention as well. Preserve descriptive file names and alt text where appropriate, compress oversized assets, and ensure product images remain crawlable. Implement product, review, breadcrumb, and organization structured data using valid fields. Rich results are not guaranteed, but accurate schema can help search engines interpret the new catalog.

Manage redirects, canonicals, and internal links

Use permanent server-side 301 redirects from old NCR URLs to their confirmed WooCommerce equivalents. Avoid redirect chains, temporary redirects, JavaScript redirects, or large-scale rules based on assumptions. Test redirects in a staging environment and then crawl them from the live domain to verify that every important source resolves with one direct hop.

Canonical tags must point to the preferred WooCommerce URL, use the correct protocol and hostname, and remain consistent with internal links and XML sitemaps. Product variants need a deliberate strategy: index them separately when they have unique demand and content, or consolidate them when they are merely selectable versions of one product.

Update internal links across navigation, breadcrumbs, related products, editorial content, and footer sections. Internal links help distribute authority and guide crawlers through the new architecture. They also reduce the chance that valuable pages become orphaned after product categories, filters, or menu labels are changed.

Test the WooCommerce site before launch

A staging site should be crawlable by authorized testers but blocked from public indexing. Check page templates, mobile layouts, checkout paths, faceted navigation, search results, pagination, structured data, image loading, and canonical behavior. Test representative samples instead of reviewing only the homepage and a few products.

The following checks provide a practical launch framework:

  • Crawl the staging site and compare its indexable URL set with the migration map.
  • Confirm that every high-value old URL has a relevant 301 redirect.
  • Verify titles, descriptions, headings, canonicals, breadcrumbs, and schema on each page type.
  • Test XML sitemaps, robots.txt, analytics tags, Search Console verification, and conversion tracking.
  • Measure mobile performance, Core Web Vitals, checkout speed, and error responses under realistic traffic.

Do not remove the old site immediately after launch if the hosting arrangement permits a controlled fallback. Keeping a secure reference copy makes it easier to investigate missing content, unexpected redirects, or analytics discrepancies without reconstructing the former platform from memory.

Compare the technical signals

A side-by-side comparison helps reveal problems that visual reviews miss. The important question is not whether the WooCommerce store looks familiar, but whether search engines can crawl, interpret, and connect its pages in the same way.

SEO element Before migration WooCommerce target Validation method
Product URLs NCR product paths Mapped WooCommerce paths Crawl redirects and status codes
Category structure Existing navigation and taxonomy Equivalent or improved hierarchy Compare internal links and breadcrumbs
Metadata Titles and descriptions Recreated or intentionally updated Crawl templates and key pages
Canonicals Current preferred URLs Self-referencing or approved canonical targets Inspect source and crawler reports
XML sitemap NCR indexable URLs Only live, canonical WooCommerce URLs Submit and review Search Console
Structured data Product, offer, review, breadcrumb markup Valid WooCommerce implementation Run rich-result and schema tests
Performance Existing load and interaction metrics Optimized theme, plugins, and hosting Monitor Core Web Vitals

Use staging comparisons to catch missing noindex directives, accidental canonicalization, blocked assets, and plugin-generated duplicates. A page can return a successful 200 status while still being invisible to search because of a robots directive or canonical pointing elsewhere.

Launch carefully and monitor recovery

Choose a launch period that allows technical staff to respond quickly, then complete a final crawl immediately before switching domains or routing traffic. Recheck DNS, HTTPS certificates, redirect rules, robots.txt, XML sitemaps, analytics, and payment flows. Submit the new sitemap to Google Search Console as soon as the WooCommerce store is live.

Expect some ranking movement while search engines recrawl and process redirects. Short-term fluctuation does not automatically mean the migration failed, but sharp losses across important directories require prompt investigation. Monitor organic sessions, impressions, clicks, rankings, indexed pages, crawl errors, server logs, and revenue by landing page.

Review redirect hits and 404 reports daily at first, then at progressively longer intervals. Add redirects for legitimate missed URLs, repair broken internal links, and check whether new pages are being indexed. Compare performance by device, country, template, category, and query type so that a problem affecting only mobile product pages or a specific catalog segment is not hidden by overall averages.

A migration should be treated as an ongoing SEO project rather than a single deployment. Search engines may discover old links months later, while customers and partner websites can continue using legacy URLs. Retain the redirect map, crawl exports, analytics annotations, and technical decisions as part of the store’s permanent documentation.

Keep organic visibility tied to business goals

SEO preservation is strongest when technical safeguards are connected to merchandising and customer behavior. Review whether the new WooCommerce structure makes products easier to find, whether category pages answer real shopping needs, and whether important landing pages still support profitable searches. Rankings matter, but qualified visits, product engagement, and completed orders provide the clearest evidence of a healthy migration.

Use the transition as an opportunity to remove genuine duplication, improve weak descriptions, strengthen internal linking, and enhance page speed without rewriting the entire site indiscriminately. Changes should be prioritized by traffic, revenue, backlinks, and strategic importance so that development effort goes toward pages with the greatest business impact.

Start with the audit, build the redirect map before development is complete, and validate every critical signal before launch. With disciplined URL preservation, accurate WooCommerce configuration, and persistent monitoring, an NCR platform transition can protect established search equity while creating a stronger foundation for future ecommerce growth.

After you have completed your move to a new eCommerce platform, don’t forget to submit the Store Closure Request form to close your NRO site and cancel your billing subscription.