NCR Retail Online Implementation Tracks are designed to streamline the process of setting up Counterpoint and configuring your online store. You’ll work one-on-one with a dedicated Implementation Project Manager who will guide you through the setup process and help you launch your site live as quickly as possible. By focusing your efforts on the configurations that are specific to your business, you’ll save time and reduce setup errors.

  • Access to Help Center
  • Access to Training Videos
  • Access to Paid A-La-Carte Design Services
  • Access to Paid A-La-Carte Customization Services
  • Access to Paid A-La-Carte SEM Services
  • Access to Basic Support
  • Dedicated Implementation Project Manager
  • NCR Counterpoint Setup
  • Ecommerce Control Setup
  • Guidelines for Ecommerce Category Setup
  • Guidelines for Ecommerce Item Setup
  • Integration Agent Installation
  • Integration Agent Configuration
  • Counterpoint Mapping File
  • Online Store Configuration
  • Shipping Setup
  • Currency Setup
  • Payments Setup
  • Tax Setup
  • Google Sitemap Setup
  • Guidelines for Theme Settings
  • Guidelines for Product Images
  • Guidelines for Category Images
  • Guidelines for Order Processing
  • Personalized Training
  • Using the Admin Panel
  • Advanced Product Options
  • Category Options
  • Category Landing Pages
  • Related Items, Upsells, and Cross-sells
  • Ratings & Reviews
  • Product Tags
  • Search Terms
  • Layered Navigation Options
  • CMS Pages and Static Blocks
  • Promotions
  • Transactional Emails
  • Admin Panel Reports
  • Design Services
  • Professional Color Scheme
  • Professional Header Design
  • Professional Footer Design
  • Professional Home Page Design
  • Additional Services
  • Google Shopping Feed Setup 1
  • Product Schema
  • Meta Tags Template
  • Improved Layered Navigation
    + assistance setting it up as part of the design process
  • Admin Actions Log
  • Improved Sorting Options

Notes

1
Google Shopping Feed Setup

Includes:

  • Consulting services to help you determine what information you’ll need to maintain in Counterpoint
  • Customized mapping to upload from Counterpoint the additional product information that Google requires
  • Add-in software to generate the Google Shopping feed file, with 1-year maintenance plan
  • Setup of the Google Shopping feed template

Additional annual maintenance plan fee of $214 applies after the first year, to keep the add-in software up-to-date * .

You are responsible for ensuring that you have correctly entered all required data for your products. Assistance with resolving errors in Google feed submissions due to missing or incorrect data is not included, but is available as needed at standard hourly rates.

2
Customer Segmentation & Promotions

Target your online promotions with the right message to the right customers. Segment your shoppers based on configurable rules and display content and promotional messages to shoppers who meet those rules. For example:

  • Offer a 10% discount to customers who’ve spent more than $300 with you in the past year
  • Promote a specific brand to customers who’ve purchased specific items
  • Display an extra message in the shopping cart to customers who have between $100 and $200 in their cart
  • Show different promotions to different customers based on their Counterpoint customer category

Includes:

  • Add-in software with 1-year maintenance plan
  • Setup of 3 segmentation rules with associated messages/banners, which can be used as templates for you to create additional rules/banners as needed

Additional annual maintenance plan fee of $420 applies after the first year, to keep the add-in software up-to-date * .

Additional segmentation rules and/or banners are available at standard hourly rates.

3
Social Shopping / Referral Rewards

Add social shopping features to your storefront with the Social Commerce Bundle for NRO :

  • Social Product Sharing : Increase your traffic and sales from social referrals, with sharing buttons designed for eCommerce.
  • Social Analytics : See who’s sharing your products, which products they’re sharing, and how much revenue they’ve driven as a result of their shares.
  • Social Rewards : Promote social sharing and decrease shopping cart abandonment by rewarding shares with a discount coupon.
  • ROI Tracking : Eliminate the guesswork in measuring the value of social sharing by tracking shares to sales, and discover the value of each Like, Tweet, and Pin.
  • Purchase Sharing : Encourage your customers to share their purchases with friends and family.
  • Social Login : Remove registration barriers by allowing your customers to register and login using their existing social accounts.

Premium Track includes setup fees and monthly fees up to 40K visitors/mo for one year from signup date. Additional fees apply for more than 40K visitors/mo during the first year, and more than 10K visitors/mo after the first year, as published in NRO Extras .

* Add-in maintenance plan fees are subject to change based on policies of the 3rd-party add-in developer.