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Error: Must pay the minimum amount due

Article Number: 312 | Rating: Unrated | Last Updated: Sat, Sep 29, 2012 at 6:11 AM
Purpose:
To explain how resolve the Counterpoint import error, "Error: Must pay the minimum amount due."
Solution:
Usually this means that Counterpoint has been configured to expect a minimum deposit amount greater than $0.00.

To resolve:
  1. Go to Setup / Point of Sale / Stores
  2. Open the store used for ecommerce.
  3. Go to the Orders tab. In the Deposits section, Orders line, make sure the minimum amount and minimum percent are set to 0.00
  4. Save changes.
  5. Go to Ecommerce / Import and import the file.



Posted - Wed, Sep 19, 2012 at 5:20 PM
Filed Under: Troubleshooting
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