TIP: Anytime you upload a new file, it is recommend you test that your shipping is working correctly by placing items in your cart and configuring different ship to locations.

Shipping methods set up in Matrix Rates will export to Counterpoint and the literal method chosen online by the customer will appear in the order header of the order export file. All shipping methods that are set up in Matrix rates will import into Counterpoint under the same ship-via code that is mapped to the Domestic Standard Ship-via code located on the Ship-via tab of the ECommerce Control file. With some additional mapping in the Ecommerce control file, the method chosen online will import into an Alphanumeric profile code that will display the actual shipping method name. This can be viewed under Ticket Functions > Profile Code. The last pieces of configuration are to map your Ecommerce Control file to accept the shipping method that your customer chose online and also to enable an alphanumeric profile code into which this method will import. You could also ask your Counterpoint partner to make the field print off on your picking tickets and invoices.

To do this in Counterpoint, go to Setup > Ecommerce > Control. On the Ship-via tab, map the Domestic Standard option to a Ship-via code. We recommend that you create a new ship-via code and call it something indicative of its purpose. For example, you might want to call it "Matrix Rate" and then give it a description of "refer to ticket profile codes." Save your changes and close the Ecommerce Control file.

After creating and mapping the ship via code into the Domestic Standard box, it's time to set up the Alphanumeric profile code into which the shipping method chosen online will import. To do this, go to Setup > System > Quick Setup. On the Point of Sale tab, enable the first available Alphanumeric Profile code and give it a display label that is helpful, such as "NRO Shipping Method."