We have been analyzing the NCR Retail Online (NRO) business and our NCR Industry Solutions Board, an internal team that helps set strategy, has decided to set the NRO product to End of Life on March 31, 2018 . The CPOnline Product was also recently announced with an end of life date of September 30th, 2017 . The End of Life terms indicate that all current customers will need to be transitioned off their respective product and the servers turned off by 9/30/17 (CPO) & 3/31/18 (NRO) . Your NCR Counterpoint business partner has been notified of this decision in advance and has started taking steps to help you transition your eCommerce solution.

Next Steps

As of today, we are encouraging all customers to reach out to your current NCR Counterpoint Partner to begin the transition to a new eCommerce platform. Your partner will be your best resource in planning and transitioning to a new eCommerce solution.

NCR has worked with several partners to create options for your new eCommerce solution. Please refer to the below chart for information about these options. Your partner can provide you with further documentation about these solutions to assist you with the decision process. You can also view a list of FAQ’s about moving from NRO to one of the below options by clicking here .

We will be discussing this transition directly with the users that attend our Synergy User Conference at the end of June. We will be offering a presentation on eCommerce and we will have representatives at the exhibit booth to handle your questions. In the meantime, please reach out to your partner to help determine your next steps.

We appreciate your business and look forward to taking this next, innovative step together.

Recommended eCommerce Solutions

Solution Cost Platform Additional Notes
Commerce5
  • Upfront: Starts at $2500**
  • Monthly: Starts at $495.00 plus hosting
Magento Most tightly integrated with Counterpoint and offers the most advanced features
CP Magento
  • Upfront: Starts at $2,500**
  • Monthly: Starts at $200.00 including hosting
Magento Integrated with Counterpoint and offers features similar to NRO
CP Shop
  • Upfront: Starts at $999**
  • Monthly: Starts at $125.00 plus hosting
Woo Commerce Catalog, Inventory, and Orders are integrated with Counterpoint

SEO Audit Steps Before Launching A Replacement Ecommerce Store

When NCR Retail Online was retired, many Australian retailers found themselves migrating to platforms like Magento or WooCommerce through NCR Counterpoint partners. That change is more than a software swap. It is a chance to clean up years of accumulated technical debt, broken redirects, and outdated product content, but only if a thorough audit runs before the new storefront goes live.

Australia's ecommerce sector keeps growing, with shoppers in Sydney, Melbourne, Brisbane, Perth and Adelaide buying across borders and through local marketplaces. Search engines reward sites that load quickly, render cleanly on mobile, and signal trust to Australian buyers. A pre-launch audit is how you confirm the replacement store will meet those expectations on day one rather than after a costly visibility drop.

Search traffic rarely recovers on its own after a platform change. Crawl errors multiply, thin product pages linger, and revenue disappears quietly while marketing teams chase other priorities. Treating the audit as a gating step before flipping DNS is the most effective safeguard against losing the rankings built up over years on the old stack.

This guide walks through the SEO checkpoints that matter most when moving away from NCR Retail Online toward a modern ecommerce platform. It covers technical health, redirect strategy, content preservation, structured data, and the local trust signals that help Australian stores rank in their own market.

Tool Strength Typical Cost Best For
Screaming Frog Deep technical crawl One-off licence On-demand full site audits
Sitebulb Visual issue clustering Subscription Prioritised fix lists
Ahrefs Site Audit Backlink and referring domain checks Subscription Link equity review
SEMrush Site Audit International and markup checks Subscription Multi-region rollouts
Google Search Console Live indexing data Free Authority validation

Technical Health And Crawl Readiness

The first pass on a replacement ecommerce site should confirm that search engines can crawl every meaningful page without obstruction. A bot that hits soft 404s, infinite parameter strings, or JavaScript-only navigation will quietly index a fraction of the catalogue you think you have published.

Run a full crawl with a desktop tool before launch and compare the output against the live staging environment. The numbers that matter include the count of indexable URLs, the share returning 200 status codes, the pages blocked by robots.txt or noindex tags, and the total size of the crawl queue. A healthy replacement store should not see indexable URLs drop by more than a few percent compared with the old platform.

Australian retailers often run their primary crawl from a local connection to mirror how Google indexes their market. Tools that report time-to-first-byte separately for Australian visitors help flag hosting paths that might frustrate buyers in outer suburbs of Melbourne or Perth.

Mobile rendering needs special attention. Many replacement templates look perfect on desktop but collapse on a mid-range Android device used by a large share of Australian shoppers. Run a mobile crawl that loads JavaScript fully, since modern ecommerce frameworks frequently rely on client-side rendering for category and filter pages.

URL Mapping And Redirect Strategy

Every product, category, and blog URL on the old site needs a destination on the new one. A redirect map is the most important document produced during a migration, and it should be finished and verified before any traffic is pointed at the new domain or path structure.

Map URLs by intent rather than by name. A summer-dresses slug might be better served by a new collections path than by mirroring the old slug with cosmetic differences. Keep the destination short, descriptive, and free of parameters that change with every session.

Avoid chaining redirects. Two or three hops between the old path and the live page waste crawl budget and slow users, especially on patchy mobile connections common in regional Queensland or Tasmania. Each entry in the redirect map should resolve to a final 200 in one hop, with the original path returning 301 directly to the new endpoint.

Self-referencing canonicals on the new platform need to match the chosen destination URL exactly. Mismatches between canonical tags and the redirect target create soft duplicate content and split link equity.

Content Preservation And Internal Links

Migrated content rarely survives the move intact. Product descriptions shrink to placeholder lines, category copy loses introductory paragraphs, and internal links silently break. A pre-launch audit must catch each of these lapses before search engines index the lighter, less helpful version.

Pull a content inventory from the old platform and compare it line by line with the new one. Look for product titles shortened below the search-snippet threshold, missing bullet points, and any descriptions reduced to fewer than fifty words on categories that previously ranked well. Treat inventory labelling as a separate workstream rather than a casual cleanup, since customers searching for an Australian SKU or AU-specific product code often rely on those exact strings. A clear rundown of labelling migrated products makes the audit faster and stops duplicated labels from confusing crawlers later on.

Internal links tell search engines which pages matter most. After the migration, run a fresh crawl of the new site and export every internal link. Compare it with the export from the old site to surface anchor text changes, broken links, and orphaned pages that no longer receive any link equity from navigation, breadcrumbs, or related-product widgets.

Metadata, Schema And Structured Data

Title tags, meta descriptions, and heading tags often change silently when a platform swap introduces new templates. Run a crawl that exports every title and H1 across the new site so you can spot templates that produce near-duplicate strings across hundreds of product pages.

Structured data is the easiest thing to lose and the hardest to recover from a visibility perspective. Confirm that Product, Offer, BreadcrumbList, and Organisation schema are firing correctly on a sample of URLs before launch. Test with Google's Rich Results tool and validate against Schema.org to catch mismatched currency codes or missing GTINs.

For Australian stores, confirm that the Offer schema sets priceCurrency to "AUD" wherever it appears. Search engines use currency signals to surface products in regional shoppers' results, and a stray USD entry can quietly suppress Australian visibility.

When teams change over to a different ecommerce stack, the rollout often overlooks the structured data stitched into the previous template. Practical training on new tools is a worthwhile parallel exercise, since merchandisers editing pages need to understand which schema fields their tools generate automatically.

Local Signals And Australian Compliance

An ecommerce site targeting Australian buyers needs trust signals tuned to that market. Beyond the technical checklist, an audit should confirm that ABN details, returns policy aligned with Australian Consumer Law, and a verifiable local contact all appear in crawlable text rather than only inside images.

Australian Consumer Law requires clear disclosure of refund rights, repair warranties, and any conditions that differ from the headline price. Search engines reward sites that surface this information in plain HTML rather than buried inside a PDF or a third-party help widget.

Shipping pages should reflect realistic Australian delivery expectations. A claim of next-day delivery for buyers in Hobart or Darwin rarely holds up, and trust signals that overpromise can trigger returns and negative reviews. Reference realistic partners such as Australia Post and confirm that shipping schema matches the actual checkout rates.

Payment options carry weight too. Local methods such as Afterpay, BPAY, and PayPal alongside the major cards signal familiarity to shoppers, and structured data should reflect whatever methods the checkout offers. Confirm that AUD is the only currency shown on public-facing pages, since multi-currency switching hides prices behind JavaScript and hurts both crawlability and conversion.

Habits To Lock In Before Launch

  • Move the redirect map into the change log so future developers understand why specific 301s exist.
  • Snapshot the new site's crawl on launch day and compare it weekly for the first month to catch regressions early.
  • Submit an updated sitemap to Google Search Console and Bing Webmaster Tools within hours of going live.
  • Monitor the Coverage report daily for the first two weeks and resolve newly excluded URLs before they spread.
  • Keep the old platform's analytics live in read-only mode for at least ninety days so traffic comparisons stay accurate during the transition.

The single thing to remember before the new storefront opens is that an SEO audit is a gate, not a formality. Search engines will index whatever a replacement ecommerce site publishes on launch day, and Australian buyers will judge the store on what they find in the first click. Treat the audit as the final checkpoint that turns a migration from a risk into a visible upgrade.

After you have completed your move to a new eCommerce platform, don’t forget to submit the Store Closure Request form to close your NRO site and cancel your billing subscription.