Article Number: 114 | Rating: Unrated | Last Updated: Fri, Sep 28, 2012 at 6:43 AM
Purpose:
It is possible to publish tracking information from Counterpoint to NRO, but there isn't yet a way to automatically generate a status email with the tracking number embedded in the email, during import of the publish file. You can, however, manually generate an email through the NRO Admin Panel.
Solution:
Select
Sales
(horizontal top menu)/
Shipments
.
Towards the bottom right side of the invoice, under
Shipping and Tracking Information
panel select the
Carrier
and add the
Tracking Number
.
If you wish to manually add a new tracking number, click
Add
to add the tracking number to the order. Otherwise, proceed to Step 4.
To update the customer with the tracking information, click
Send Tracking Information
in the top right corner.
Purpose:
Solution:
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