Configuring Product Alert Settings

Article Number: 51 | Rating: Unrated | Last Updated: Fri, Sep 28, 2012 at 7:39 AM

Purpose:

To explain how to configure how often NRO checks for changes that require product alerts to be sent. Additionally, you can select the recipient, sender, and template for emails that are sent if the sending of alerts fails.

Solution:

Browse to System (horizontal top menu) / Configuration.
Go to the Catalog Section and then click on the Catalog tab.
Expand the Product Alerts Run Settings panel.
In the Frequency field, choose how often product alerts are sent out: Daily, Weekly, or Monthly.
In the Start Time field, choose what time of day the product alert process starts. This time should be after any price or inventory updates are performed.
In the Error Email Recipient field, identify the email address of the person (normally a store administrator) who should receive an email notification when there is an error in the product alert process.
In the Error Email Sender field, select the role that the email will be "from ." (General Contact, Sales Representative, Customer Support, for example)
In the Error Email Template field, select the email template to use for product alert error notifications.
Save your changes.