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Error: Ecommerce customers can only be merged if both customers have been permanently activated

Article Number: 318 | Rating: Unrated | Last Updated: Sat, Sep 29, 2012 at 6:10 AM
Purpose:
To explain how to resolve the Counterpoint error, "Error: Ecommerce customers can only be merged if both customers have been permanently activated.
Solution:
This just means that both customers must make the round trip from Counterpoint to NRO and back to Counterpoint.

Posted - Wed, Sep 19, 2012 at 5:40 PM
Filed Under: Troubleshooting
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