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Loyalty points and NRO


Purpose:
This article explains how NCR Counterpoint Loyalty Programs work with NRO.
Solution:
Orders placed online and downloaded to NCR Counterpoint do generate loyalty points within Counterpoint. However, there is currently no way in NRO for a shopper to view or redeem those loyalty points.

Integration with Counterpoint Loyalty Programs is planned for a future release.

In the meantime, NCR can offer a customization for NRO that provides an online-only loyalty program, where shoppers can earn and redeem points through the online store. This customization does not integrate with Counterpoint loyalty points, however. If you are interested in a customization for an online-only loyalty program, please contact Retail Hosted Apps Professional Services at Services.RetailApps@ncrretailonline.com .

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