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Pricing returned NULL for dimension

Article Number: 685 | Rating: Unrated | Last Updated: Tue, Jun 28, 2016 at 4:52 PM

Summary:

When importing an order into Counterpoint the below error may occur:

"(TSPrice.FixGridDim) Pricing returned NULL for dimension #X even though this dimension is used. This should not happen."

Solution:

The source of this error is most likely an activity that is stuck in memory or cache on the Counterpoint server. The best course of action to resolve this error is to reboot the server and attempt to re-import the order.
Posted - Tue, Jun 28, 2016 at 4:52 PM
Filed Under: Ecommerce Items , NRO Online Help , Orders , Troubleshooting
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