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7. Shipping Options in NRO
Added on Fri, Sep 21, 2012
Overview..   Setting Up Shipping   Checklist   1.Associate Ship-Via Codes with Shipping Methods   2.Set Up Shipping Options in NRO   3.Edit the Shipping Policy Page   Working with Contract Rates   Configuring UPS... Read More
Add Tracking Information to a Shipped Order
Added on Tue, May 29, 2012
Purpose:  Tracking numbers can be entered either in Counterpoint and then published to NRO, or manually through the NRO Admin Panel.   Solution: NRO Admin Panel: Select Sales (horizontal top menu) / Shipments. ... Read More
Adding Terms and Conditions
Added on Wed, May 30, 2012
Purpose:   To explain how to set up terms and conditions.   Solution:   Enabling Terms and Conditions Select System (top horizontal menu) / Configuration. Go to the Sales section, and then click on the ... Read More
Adding Tracking Numbers to Orders
Added on Tue, May 29, 2012
Purpose: It is possible to publish tracking information from Counterpoint to NRO, but there isn't yet a way to automatically generate a status email with the tracking number embedded in the email, during import of the publish file. ... Read More
Configuring General Shipping Settings
Added on Mon, Jul 23, 2012
Purpose: To explain where to configure general shipping settings.   Solution: Select System (horizontal top menu) / Configuration. Go to the Sales section, and then click on the Shipping Settings tab. ... Read More
Configuring USPS as a shipping method
Added on Fri, Nov 9, 2012
Purpose: To explain how set up USPS as a Shipping Method   Setting Up USPS System > Configuration > Sales > Shipping Methods > USPS The United States Postal Service is the independent postal service of United States government, offering... Read More
Defining General Shipping Options - Origin
Added on Tue, May 22, 2012
Purpose:   To explain how to specify the origin of your store, which is used for shipping rate calculations.   Solution: Browse to System (horizontal top menu) / Configuration. Go to the Sales Section and then click on... Read More
Does CounterPoint interface to shipping companies like FedEx and UPS?
Added on Fri, Sep 21, 2012
Purpose: To explain how to integrate Counterpoint with shipping companies like FedEx and UPS?   Solution: If you have configured your online store to use Third-Party Rates for shipping, NRO will look up live, published rates from UPS, USPS... Read More
How are Third-Party Shipping rates (UPS, FedEx, USPS) calculated?
Added on Wed, Sep 19, 2012
Purpose: To explain how UPS, USPS and FedEx rates are calculated in NRO.   Solution: Shipping rates are drawn directly from UPS, FedEx, and USPS web sites, taking various factors into consideration as described below. FedEx... Read More
How can I tell if my Third Party Shipping method is calculating correctly?
Added on Wed, Sep 19, 2012
Purpose: To explain how to tell if the Third Party Shipping methods (UPS, USPS, FedEx) are calculating correctly?   Solution: Here are all the pieces involved with Third Party shipping: Weight of order Origin ZIP code (your... Read More
Turning On Stock Email Notifications
Added on Thu, May 17, 2012
Purpose: To explain how to turn on email notifications when your stock levels get low.   Solution: Select System (horizontal top menu) / Configuration. Under the Catalog section, select the Inventory tab... Read More