Admin Panel

Purpose:   To explain how to set up terms and conditions.   Solution:   Enabling Terms and Conditions Select System (top horizontal menu) / Configuration. Go to the Sales section, and then click on the ... Read More

Working with Category Screen in NRO NRO: Category / Manage Categories   General Information tab   The general information tab defines your category. Information such as Name, URL Key, and Image will be uploaded from NCR... Read More

Purpose: To explain how to change the default startup page you see when you log into your NRO Admin site.   Solution: Select System (horizontal top menu) / Configuration. Go to the Advanced section and then click on the Admin tab. ... Read More

Purpose: To show you where to change your fiscal year start date.   Solution: Select System (horizontal top menu) / Configuration. Go to the General section then click on the Reports tab. Open the Dashboard panel. Edit the... Read More

Purpose: To explain how to change the number of recently viewed items in your storefront.   Solution: Select System (horizontal top menu) / Configuration. Go to the Catalog section, and then click on the Catalog tab. Expand... Read More

Purpose: To explain how to change the store contact address.   Solution: Select System (horizontal top menu) / Configuration. Go to the General section, and then click on the General tab. Expand the Store Information panel. ... Read More

Purpose:   To explain how to change the store phone number.   Solution: Select System (horizontal top menu) / Configuration. Go to the General section, and then click on the General tab. Expand the Store Information... Read More

Purpose: To explain how to change the time zone at your website.   Solution: Select System (horizontal top menu) / Configuration. Go to the General section, and then click on the General tab. Expand the Locale... Read More

Purpose:   To explain how to change your admin panel account email address.   Solution: Go to System (horizontal top menu) then My Account. Enter your new email address in the Email field. Click Save Account in the top... Read More

Purpose:   To explain how to change your admin panel account password.   Solution: Select System (horizontal top menu) / My Account. Enter your new password in the New Password field. Re-enter your new password... Read More

Purpose: To explain how to change the name of your store.    Solution: Select System (horizontal top menu) / Configuration. Go to the General section, and then click on the General tab. Expand the Store Information panel. ... Read More

Purpose:   To explain how to configure the email addresses used to send emails to confirm orders, invoices, shipments, or credit memos to both registered customers and store guests.   Solution: Browse to System (horizontal top... Read More

Purpose: To explain how to create a new NRO Admin Panel user.   Solution: Select System (horizontal top menu) / Permissions / Users. Click Add New User. Fill out the user's information on the User Info tab (to the left)... Read More

Purpose: To provide merchants with the default HTML code and default settings for the CMS pages that come as defaults in Magento and the Celebrity theme.  TIP: Only fields that have values will be included in this document. Blank fields... Read More

Purpose: To provide merchants with the default HTML code and settings for the CMS Static Blocks that come as defaults in Magento and the Celebrity theme. TIP:Only fields that have values will be included in this document. Blank fields will not be... Read More

Purpose: To explain how to specify email addresses and contact names to be used when sending emails to customers upon registration and at all steps of the order lifecycle.    Solution: Select System (horizontal top menu) /... Read More

Purpose: To explain how to delete a poll.   Solution: Select CMS (horizontal top menu) / Polls. From the Poll Manager page, click the Poll Question that you would like to delete. Click the Delete Poll button in the... Read More

Purpose: To explain how to edit a poll.   Solution: Select CMS (horizontal top menu) / Polls. From the Poll Manager page, click the Poll Question that you would like to edit. To close the poll so that it no longer... Read More

Purpose: This article details how to edit the About Us page content that is accessible through the NRO storefront.   Solution: Select CMS (horizontal top menu) / Pages. Click on the the page titled, "About Us." Click the... Read More

Purpose:   To explain how to enable or disable Charts on the Dashboard.   Solution: Select System (horizontal top menu) / Configuration. Go to the Advanced section, and then click on the Admin tab. Expand the Dashboard... Read More

Purpose: To explain how to export your product data to a Comma-Separated Values (CSV) file.   Solution: From the horizontal top menu select System > Import/Export > Export to open the Export page. Select... Read More

Purpose: To explain how to include social media "likes" on item pages.   Solution:Social media is an important part of marketing your store and NRO has an easy convenient way for you to do so. go to www.addthis.com. find the... Read More

Purpose: To explain how to add more of the general item information columns to the Manage Products view.   Solution: From the NRO Admin Panel, go to System (horizontal top menu) / Configuration / NCR Retail Online section /... Read More

Purpose: To explain how not show selling price until the item is added to the cart   Solution: Select Catalog (horizontal top menu) / Manage Products. To locate the item for editing, enter the Counterpoint item number into the SKU... Read More

Purpose: To increase the session lifetime in NRO Admin Panel so you can stay logged in longer (or shorter) before you are automatically logged out.   Solution: Select System (horizontal top menu) / Configuration. Go to the... Read More

Purpose: To explain how to set up new rules, manage permissions, and add users.   Solution: When your NRO store is created, there is only one user, and that user is part of a group called Administrators. The administrator has access to... Read More

Purpose: Define how to setup NCR Secure Pay, as a payment option, in NRO.   Solution: Select System (horizontal top menu) / Configuration. Go to the Sales section, and then click on the Payment Methods option. Expand the NCR... Read More

Purpose: To describe the options available under the Catalog menu on the top horizontal menu.    Solution: Manage Products - This option allows to manage your product catalog.  You can create simple and... Read More

Purpose: To describe the options available under the CMS (Content Management System) menu on the top horizontal menu.  In-depth instruction on each option will be offered in other articles.     Solution: ... Read More

Purpose: To describe the options available under the Customers menu on the top horizontal menu.   Solution: Manage Customers  - This option allows you to add and edit certain fields in each customer's record. ... Read More

Purpose: To describe the options available under the Promotions menu on the top horizontal menu.  In-depth instruction on each option will be offered in other articles.   Solution: Catalog Price Rules - This... Read More

Purpose: To describe the options available under the Reports menu along the top horizontal menu bar.  In-depth instruction on each option will be offered in other articles.     Solution: Sales - This... Read More

Purpose: To describe the options available under the Sales menu on the top horizontal menu.   Solution: Orders  - This option is used to manage and manually create orders. You have all the same abilities... Read More

Purpose:  To describe the options available under the System menu on the top horizontal menu. In-depth instruction on each option will be offered in other articles.     Solution: My Account - This option allows... Read More

Purpose: When this question arises, the scenario is that merchants want the publish process to reduce the Quantity Available by a specific amount. For example, when an item gets down to one in CounterPoint, they want the item to not be... Read More

Purpose: To explain how to manage and add Product Ratings and Reviews.   The Product Rating system allows you to customize rating categories by which your customers can rate products when they create product reviews.  By default,... Read More

Purpose: To answer the most Frequently Asked Questions, in regards to the WYSIWYG editors available throughout the NRO Admin Panel.   Solution: What is the Rich Formatting Editor? This is the Web-page editing tool that comes up... Read More

Purpose:   To explain how to see who is currently visiting your store.   Solution: Select Customers (horizontal top menu) / Online Customers. You can see a list of every customer who is currently visiting your store -... Read More

Purpose: To explain how to accept multiple types of currency for payment in your store.   Solution: Select System (horizontal top menu) / Configuration. Go to the General section, and then click on the Currency Setup tab. ... Read More

Purpose: To explain what an RSS feed is and how you can activate it for your store.    Solution: What is an RSS feed, and how do I set up my store to use it? An RSS feed is a family of formats used to publish frequently updated... Read More

Purpose: To explain how to set the default country for your store.   Solution: Select System (horizontal top menu) / Configuration. Go to the General section, and then click on the General tab. Expand the Countries Options... Read More

If you have planned your store hierarchy and set up the appropriate root categories, you are ready to set up your store hierarchy.    Purpose: To explain how to set up your store hierarchy.   Solution: From the horizontal top... Read More

Purpose: To explain how whether or not two web browsers should be open, while working in the NRO Admin Panel.   Solution: To prevent odd behavior or data loss, it's not advisable to open the NRO Admin Panel in multiple... Read More

Purpose: To explain how to turn on email notifications when your stock levels get low.   Solution: Select System (horizontal top menu) / Configuration. Under the Catalog section, select the Inventory tab... Read More

Purpose: To explain how to use and understand the Dashboard on the admin panel.   Solution: By default, the Dashboard is the primary page viewed when you log into the admin panel as an administrator. The Dashboard gives a quick... Read More

Purpose:   To explain where to go to upload your logo to your store.   Solution: Import your image into NRO using the agent provided at installation. Enter your store admin. Go to System (horizontal top menu) >... Read More

Purpose: To explain why an asterisk displays in the Catalog / Manage Products horizontal menu in NRO.   Solution: NRO includes an extension that displays additional information in the product grid displayed under Catalog / Manage Products.... Read More